Chat WhatsApp

This website uses own and third party 'cookies' to offer you a better experience and service. When browsing or using our services, the user accepts our use of 'cookies'. However, the user has the option to prevent the generation of 'cookies' and the elimination of cookies by selecting the corresponding option in their browser. In case of blocking the use of 'cookies' on your browser it is possible that some services or features of the website are not available.


What is a 'cookie'?

A 'cookie' is a small piece of text that websites send to the browser and that are stored in the user's terminal, which can be a personal computer, a mobile phone, a tablet, etc. These files allow the website to remember information about your visit, such as language and preferred options, which may facilitate your next visit and make the site more useful by personalizing its content. The 'cookies' play a very important role, by improving the experience of using the web.


How are cookies used?

When browsing through this web portal the user is accepting that "cookies" can be installed in their terminal and that they allow us to know the following information:

          • Statistical information on the use of the web.
          • The user's 'login' to keep the session active on the web.
          • The preferred web format for access from mobile devices.
          • The latest searches performed on the web services and personalization data of these services.
          • Information about the ads that are shown to the user.
          • Information of the surveys in which the user has participated.
          • Data of the connection with social networks for users who access their Facebook or Twitter user.


Types of 'cookies' used

This website uses both temporary session 'cookies' and permanent 'cookies'. The session 'cookies' store data only while the user accesses the web and the permanent 'cookies' store the data in the terminal to be accessed and used in more than one session.

According to the purpose for which the data obtained through the 'cookies' are processed, the website can use:


Cookies' techniques

Are those that allow the user to navigate through the web page or application and the use of different options or services that exist in it. For example, control traffic and data communication, identify the session, access restricted access web parts, remember the elements that make up an order, make the application for registration or participation in an event, use security elements during the browsing and storing contents for the dissemination of videos or sound.


Personalization 'cookies'

Are those that allow the user to access the service with some general characteristics predefined in their terminal or that the user defines himself. For example, the language, the type of browser through which you access the service, the selected content design, geolocation of the terminal and the regional configuration from where the service is accessed.


Advertising 'Cookies'

Are those that allow the effective management of advertising spaces that have been included in the web page or application from which the service is provided. They allow to adapt the content of the advertising so that it is relevant for the user and to avoid showing ads that the user has already seen.


Cookies' statistical analysis

They are those that allow tracking and analysis of user behavior on websites. The information collected through this type of 'cookies' is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, in order to introduce improvements in the service based on the usage data that users make.


Cookies' from third parties

In some web pages you can install 'cookies' from third parties that allow you to manage and improve the services offered. As for example, Google Analytics statistical services.


Our 'Cookies'

Name of cookies Purpose As
__ * Session variables, own use of the web. Includes information such as items in the cart or products visited to offer better results and user experience. Browse the web
Blueknow

Use of the recommended products tool.

Owner: Blueknow

When you access the page and browse the web
Google Analytics

Statistics of use of the web to get to know our clients better, optimization through the web analysis tool

Owner: Google

Access and browse the web
Olark

Online chat service and customer service

Owner: Olark

While the session lasts
Google Adwords

Store paid advertising information on Google

Owner: Google

Access and browse the web


How to manage 'cookies' in the browser?

The user has the option to allow, block or eliminate the 'cookies' installed on their computer by configuring the browser options installed on their terminal:

To adjust the permissions related to 'cookies' in the Google Chrome browser:

          • Click on the menu located in the toolbar.
          • Select Settings
          • Click on Show advanced options .
          • In the 'Privacy' section click on the Content Settings button.
          • In the 'Cookies' section you can configure the options.

More information about Google Chrome


To adjust the permissions related to 'cookies' in the Mozilla Firefox browser:

          • At the top of the Firefox window click on the Tools menu.
          • Select Options
          • Select the Privacy panel.
          • In the Firefox option you can choose Use a custom configuration for the history to configure the options.

More information about Mozilla Firefox


To adjust the permissions related to 'cookies' in the Internet Explorer 9 browser:

          • At the top of the Internet Explorer window, click on the Tools menu .
          • Select the Security tab and use the Delete scan history option to remove the 'cookies'. Activate the 'Cookies' box, and then click Remove .
          • Select the Security tab and access Settings . Move the slider all the way up to block all 'cookies' or completely down to allow all 'cookies'. After that, click on OK .

More information about Internet Explorer 9


In case of blocking the use of 'cookies' on your browser it is possible that some services or features of the website are not available.

In some browsers you can configure specific rules to manage 'cookies' per website, which provides more precise control over privacy. This means that you can disable 'cookies' from all sites except those that are trusted.